I am happy to refund/exchange any physical product. Return shipping is at the purchasers expense.
Downloadable content is non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.